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Pricavy Policy

The owner of the website and responsible for the processing, UPPER CLASS RENTAL, S.L. (hereinafter HQROOMS) with address at C/ San Vicente Mártir 141 de Valencia (46007) Valencia, and VAT number: B-98924327 is the owner of the Portal and makes it available to Internet users, in order to provide information on the services provided by HQROOMS, as well as to allow the provision of services through the Portal.


Contact details

Contact telephone number: +34 961 152 449

For any management or request regarding the privacy of HQROOMS, the user may contact our e-mail address at


1.- Purpose For what purposes do we process your data?


HQROOMS informs the User of the existence of a personal data processing system (processing known as "WEB USERS") created with the data obtained on the website by and for HQROOMS and under its responsibility. 

Said processing has been created for the purpose of providing information on the provision of the services offered by the Portal, as well as to attend to and manage the queries made by users through this channel.

The retention periods for the data provided by users through the forms on the website are as follows: 

  • In the case of queries: Once the query has been answered, the current year.
  • In the case of contracting any of our services: For the duration of the contractual relationship.


2.- Legitimation What is the legitimation for the processing of your data?

The legal basis for the processing of users' personal data is the consent of the interested party.

Likewise, the prospective offer of services is based on the consent requested from the user without the withdrawal of this consent conditioning the execution of other purposes.

Users are under no obligation to provide us with their personal data, but if they do not provide us with the minimum data requested, they will not be able to carry out the operations offered online on our website, such as dealing with queries, contacting us, leaving a comment, participating and/or accessing certain sections of the website.

Furthermore, we inform you that users may revoke their consent to the collection and processing of their personal data at any time, by means of the procedure we establish for this purpose, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.


3.- Recipients To which recipients will your data be communicated?

The data collected on this website through the corresponding forms will not be disclosed to third parties and may only be communicated to other companies that are responsible for the processing of personal data, and that will only process the data in accordance with the strict indications that HQROOMS establishes with those responsible. In any case, the data will be communicated within the European Union and only for the purposes indicated above. 


4.- Rights What are your rights when you provide us with your data?

Users of the website owned by HQROOMS are guaranteed the rights established in the legislation on Personal Data Protection:

Firstly, users have the right to obtain confirmation as to whether or not HQROOMS is processing personal data concerning them.

Users have the right to access their personal data, as well as to request the rectification of data that is inaccurate or, where appropriate, to request its deletion, opposition or limitation when, among other reasons, the data is no longer necessary for the purposes for which it was collected, as well as portability in order to provide their personal data to a new data controller. 

Users have the right to oppose the processing of their personal data, so HQROOMS will stop processing their data, unless there are legitimate, compelling reasons, or the exercise or defence of possible claims.

Users have the right to request HQROOMS to limit the processing of their personal data when the requirements of EU Regulation 2016/679 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights are met. 

HQROOMS informs you that it has implemented the necessary technical and organisational security measures that guarantee the security of your personal data and prevent its alteration, loss, processing and/or unauthorised access, in accordance with the provisions of the RGPD 2016/679 of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights. 

Finally, we inform that any interested party may file a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercise of their rights. 

In the following link you will find more information about complaints to the Spanish Data Protection Agency:


5.- Commercial Communications

HQROOMS may send commercial communications by any means with full respect for the legislation in force on the protection of personal data.

For commercial communications sent by electronic mail and equivalent means in compliance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the consent of the User shall be duly obtained at the time of collecting the corresponding data.

The User may revoke at any time the consent given to receive personal communications by simply notifying HQROOMS at our email address: